Our story
We build billing & network control ISPs can trust every day.
Started by network engineers tired of fragile billing stacks. Today EaseBill runs PPPoE, Hotspot, payments, TR-069, apps, and live checks for fiber and wireless operators.
What drives us
- • Launch without downtime or spreadsheet chaos.
- • Keep revenue steady with reminders and leak checks.
- • Give support clear steps — and self-service to customers.
- • Protect the edge without freezing the network.
Principles
How we run the platform
Stay online
High availability and fast rollbacks so customers keep service.
Easy for ops teams
Plain steps, ready templates, and clear playbooks for network and support.
Move fast without risk
Guided migrations and safe changes that avoid downtime or billing mistakes.
Proof in results
Fewer tickets, steady revenue, and faster installs guide what we build next.
Milestones
Built with real ISP needs
2019
First PPPoE automation
Built a MikroTik-friendly billing core to stop missed charges for Kenyan ISPs.
2021
TR-069 at scale
Remote ONU actions operators actually use — Wi‑Fi, reboot, and optical RX / TX power.
2023
Customer tools
Self-service portal, vouchers, apps, and clear notifications.
2025
500+ networks
Serving ISPs with 24/7 help, device cloud, and trusted uptime.
Team on-call
A success crew that works with you
Specialists who know routing, payments, and customer ops. Stable sessions, clear billing, happier subscribers.