About EaseBill
We build simple billing and network control for ISPs.
EaseBill Global was started by network engineers who were tired of fragile billing. Today we handle PPPoE, Hotspot, payments, device setup, and live checks for fiber and wireless operators.
What drives us
• Launch without downtime or spreadsheets.
• Keep revenue steady with auto reminders and leak checks.
• Give support teams clear steps and self-service for customers.
Principles
How we run the platform
Stay online
High availability and fast rollbacks so customers keep service.
Easy for ops teams
Plain steps, ready templates, and clear playbooks for network and support teams.
Move fast without risk
Guided migrations and safe changes that avoid downtime or billing mistakes.
Proof in results
Fewer tickets, steady revenue, and faster installs guide what we build next.
Milestones
Built with real ISP needs
2019
First PPPoE automation
Built a MikroTik-friendly billing core to stop missed charges for Kenyan ISPs.
2021
TR-069 setup at scale
Made zero-touch setup for ONTs with safe firmware updates.
2023
Customer tools
Added self-service portal, vouchers, and simple notifications.
2025
Serving more networks
Supporting 500+ ISPs with 24/7 help and trusted uptime.
Team on-call
A success team that works with you
You get specialists who know routing, payments, and customer ops. We own outcomes together: stable sessions, clear billing, and happy customers.
Engagement
Quarterly reviews
Plan improvements together and keep the network steady.
Runbooks
Ready incident steps
Pre-tested responses for billing, logins, and device health.