Billing · Devices · Monitoring

EaseBill

The ISP control plane for PPPoE, Hotspot, Static IP, and TR-069.

Collect with mobile money and bank payments, run broadband and hotspot, fix home Wi‑Fi remotely, and keep support light — one modern platform for fiber and wireless ISPs.

Book a live demo Explore capabilities

500+

Networks automated

99.9%

Billing accuracy

2,400+

Routers orchestrated

24/7

NOC coverage

your network

One connected platform

online

Device cloud

Remote CPE control

Access network

Broadband · Hotspot

EaseBill

Billing & ops

Payments

Mobile money · Bank

Home devices

ONU · Router · RX/TX

Remote Wi‑Fi fixes

Manage hotspot users

Broadband renewals

what you can do

Change customer Wi‑Fi remotely — both bands
Clients see who’s connected on their Wi‑Fi from the app
Client app works away from home — no VPN required
Fix WAN settings without a site visit
See ONU / router optical RX & TX power (e.g. RX −21 dBm)
Works across ONU brands — not locked to one OLT

Platform surfaces

What you actually log into

ISP billing console, standalone EaseBill Ops monitoring, device cloud, hotspot, client portal, and apps.

ISP Billing Console

Your main operations desk for broadband, hotspot, payments, support, and admin.

EaseBill Ops

Separate monitoring software — MikroTik & Ubiquiti, security reports, AI assist. Billing not required.

TR-069 Device Cloud

Remote control for customer ONUs and routers — Wi‑Fi, WAN, RX / TX optical power, reboot.

Hotspot users & TV

Manage hotspot users, street Wi‑Fi login, vouchers, and TV packages in one journey.

Client Portal & App

Payments, usage, Wi‑Fi changes, see who’s connected — works away from home, no VPN needed.

Mobile apps

Client and admin apps so customers and staff work from anywhere.

Network monitoring software

Network monitoring & security reports — no billing required

Need live network monitoring, security reports, and AI-powered guidance — without running a billing system? EaseBill Ops is a separate NOC product. Watch MikroTik and Ubiquiti gear, manage a standalone TR-069 ONU fleet, get clear security reports, and ask AI what to fix next.

MikroTikUbiquitiTR-069Security reportsAI

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MikroTik monitoring

See router health in one place — status, load, interfaces, traffic, latency, and sessions across your sites.

Ubiquiti device monitoring

Keep Ubiquiti radios and related gear visible in your NOC — status, reachability, and field-friendly views for wireless links.

Standalone TR-069

Run ONU fleet tools on their own: optical RX / TX power, Wi‑Fi and WAN view, reboot, and day-to-day CPE help.

Security reports

Get clear security checks and scores per device — what looks risky, and what to fix first.

Inside the console

Everything your ISP team needs in one place

Network, finance, support, and device tools — organized the way operators work day to day.

Network

Fixed broadband customers & packages
Static IP customers
Hotspot users, vouchers & street Wi‑Fi
TV packages & devices
Stations, radios, IPs & VLANs
Fiber planning (map, FATs, cables, poles, manholes)

Finance & CRM

Payments & unmatched funds
Expenses
SMS, invoices & leads
Support tickets & live chat

Operations

Inventory & task board
Team & permissions
TR-069 device cloud
Customer map
Company settings

Capabilities

What EaseBill can do for your network

Clear outcomes for broadband, hotspot, devices, payments, and support — explore any module for more detail.

See all capabilities

access

PlansSubscribersPaymentsFUP

PPPoE / Fixed Broadband

Plans, subscribers, payments & fair usage

Run your fixed broadband base from one desk — packages, customer accounts, mobile money and bank collections, usage insight, and fair-usage controls that protect your network.

Manage broadband customers with powerful search and status filters
Flexible packages with speed, price, and duration
Send payment prompts straight from a customer profile
Collect via mobile money, bank, and other supported rails

Learn more →

access

Static IPFUPPaymentsPools

Static IP Clients

Dedicated addresses with clean ops

Serve business and dedicated-IP customers with clear allocation, payments, fair usage, and session visibility.

Dedicated IP customer management
Fair usage with configurable limits
Payment prompts from the desk
Live session checks

Learn more →

access

Hotspot usersStreet Wi‑FiVouchersReconnect

Wireless Hotspot

Manage hotspot users, vouchers & street Wi‑Fi

Upgrade your hotspot experience with EaseBill — manage hotspot users, packages, vouchers, login and reconnect, multi-site planning, and clear session visibility for street Wi‑Fi and public zones.

Create and manage hotspot packages with time, speed, and price
Issue vouchers for any site — manually or automatically
Keep vouchers in sync with your access points
See live hotspot user sessions (device, usage, time left)

Learn more →

devices

Wi‑FiWANRX / TXReboot

TR-069 Device Cloud

Remote Wi‑Fi, WAN & fiber insight

Manage customer ONUs and routers remotely — change Wi‑Fi names and passwords, update WAN credentials, read optical RX / TX power, reboot devices, and let clients handle the safe actions themselves.

Register customer devices by serial number
Link each device to a broadband or static customer
Change 2.4 GHz and 5 GHz Wi‑Fi names and passwords remotely
Update WAN username, password, and VLAN when installs need a fix

Learn more →

ops

MikroTikUbiquitiIP / VLANHealth

Network Infrastructure

Stations, radios, IPs & VLANs

Keep your access network easy to manage — sites, radios, IP pools, VLANs, and health checks in the same place as billing.

Register and manage access stations
Watch station health
Manage Ubiquiti radios — view status and reboot when needed
Organize IP addresses, VLANs, and pools

Learn more →

ops

MapFATCablesPolesManholes

Fiber Planning

OLT to FAT — map, poles, manholes & cores

Plan and track your full fiber plant on one map. From the OLT and cabinets to enclosures, FATs, cables, fiber cores, poles, and manholes — then link customers and see capacity at a glance.

See your whole fiber network on one live map
Manage OLTs — ports, status, location, and notes
Add cabinets and track how full their ports are
Manage enclosures under each cabinet

Learn more →

revenue

Mobile moneyBankInvoicesPackages

Payments & Finance

Mobile money, bank & invoices

Collect across broadband, hotspot, TV, and the client portal via mobile money, bank transfers, and other supported rails — then reconcile and invoice without leaving EaseBill.

Mobile money collections for broadband, hotspot, and portal pay
Bank payment support alongside digital wallets
Full transaction history with clear statuses
Match unmatched payments quickly

Learn more →

experience

TicketsSMSChatLeads

CRM, SMS & Support

Tickets, messaging & field work

Keep customers informed and your team coordinated — tickets, live chat, SMS, leads, inventory, and a task board for installs.

Support tickets with status, priority, and assignment
Live chat for fast customer help
Customer SMS history and bulk messaging
Configurable SMS providers

Learn more →

experience

PaymentsUsageWi‑FiConnected devicesAnywhere

Client Portal & App

Pay, manage Wi‑Fi, see who’s connected — from anywhere

Your clients use the web portal or the EaseBill mobile app to pay, check data usage, change Wi‑Fi name and password, see who’s connected on their Wi‑Fi, open tickets, and chat with your team. All of this works when they’re away from home — they do not need to be on the network, and no VPN is required.

Pay anytime with mobile money, bank, and other options
See data usage for today and this month
Change Wi‑Fi name and password from the app
See people and devices connected on their Wi‑Fi

Learn more →

Hotspot

Manage hotspot users with EaseBill

Upgrade your hotspot experience with EaseBill — manage hotspot users, packages, vouchers, login and reconnect, multi-site planning, and clear session visibility for street Wi‑Fi and public zones.

Explore Hotspot →

01
Create hotspot packages
Set duration, speed, shared devices, and price for each offering.
Next step ↓
02
Issue vouchers
Generate codes for counters, agents, or self-service login.
Next step ↓
03
Users pay & connect
Hotspot users pay on the portal with mobile money and get online in moments.
Next step ↓
04
Returning devices reconnect
Known phones and laptops can return without buying again (while valid).
Next step ↓
05
Watch the fabric
Monitor sites and zones so offline APs don’t silently block hotspot users.

TR-069 Device Cloud

Fix homes without the truck roll

HuaweiNokiaTendaNetis

Explore device cloud →

01
Bring the device online
Once the ONU or router is reachable, find it by serial and add it to EaseBill.
Next step ↓
02
Link to the customer
Bind the device to the right broadband account — or label it for a site.
Next step ↓
03
Support without a truck roll
Fix Wi‑Fi, adjust WAN settings, check RX / TX optical power, or reboot remotely.
Next step ↓
04
Let customers help themselves
Bound clients can change Wi‑Fi, see who’s connected, and reboot from the portal or app — even away from home, with no VPN.

At a glance

Access · devices · money · ops

Access

Broadband customers & packages
Static IP estates
Hotspot vouchers & street Wi‑Fi
Manage hotspot users
Live session visibility

Devices

Remote Wi‑Fi changes
WAN credential updates
ONU optical RX / TX power
Safe remote reboot
Home device self-service

Revenue

Mobile money & bank payments
Unmatched payment matching
Hotspot & TV packages
Invoices & reminders
Portal self-pay

Ops & support

Station & radio health
Tickets & live chat
Bulk SMS
Task board & inventory
Team roles

Client portal & app

Your customers stay in control — even away from home

Clients can pay, check usage, change Wi‑Fi, see who’s connected on their network, open tickets, and chat with your team. They don’t need to be on home Wi‑Fi, and no VPN is required.